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UPS ground times out of our main warehouse. We have multiple
shipping locations across the US. In the event we run out of an
item at our main location we reserve the right to ship it form one of
our satellite shipping centers. If your order needs special
attention, please email
firstname.lastname@example.org or call 866-564-3282 to place your
order over the phone.
GUIDELINES FOR ALL METHODS OF SHIPPING:
- $6.95 flat rate shipping on all orders up to $149.99. FREE SHIPPING on orders over $150 (UPS Ground).
- Credit card, shipping and billing
addresses must be the same in order to ensure prompt shipping.
- Delays that are related to UPS
errors, weather or natural disasters will not result in refunds of
shipping charges. ISS RESCUE is not responsible for
delays that are outside of our or our carriers control. This
includes weather delays.
- It is highly recommended that you
request shipping that allows for delivery a day or two extra prior
the day that you MUST have your order.
- UPS does not pick up or deliver
shipments on certain holidays and weekends.
Including the Fridayday after Thanksgiving.
- ISSRESCUE.COM reserves the right to upgrade your shipping
method to anther carrier at anytime if we feel it will add value to
your order (i.e. gets it to you faster at no change to your order
invoice). This also includes "Down Grades" in shipping methods. If
we ship your order form another location which might be closer to
your shipping address we reserve the right to down grade the
shipping provided your order will get to you in the same amount of
- All shipping times and estimates begin after order processing
time needed (usually 1-2 days).
- ISSRESCUE.COM ships UPS Ground or USPS Priority Mail to the continental US. For small shipments we will normally ship usps priority as this is (in our experience)normally faster and less expensive. If another method of shipping is needed, please contact us for shipping rates.