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Shipping

Shipping

Please Note: Click to Enlarge. Map shows UPS ground times out of our main warehouse.  We have multiple shipping locations across the US.  In the event we run out of an item at our main location we reserve the right to ship it form one of our satellite shipping centers.  If your order needs special attention, please email service@issrescue.com or call 866-564-3282 to place your order over the phone.

GUIDELINES FOR ALL METHODS OF SHIPPING:

  1. $6.95 flat rate shipping on all orders up to $149.99. FREE SHIPPING on orders over $150 (UPS Ground).


  2. Credit card, shipping and billing addresses must be the same in order to ensure prompt shipping.


  3. Delays that are related to UPS errors, weather or natural disasters will not result in refunds of shipping charges. ISS RESCUE is not responsible for delays that are outside of our or our carriers control. This includes weather delays.


  4. It is highly recommended that you request shipping that allows for delivery a day or two extra prior the day that you MUST have your order.


  5. UPS does not pick up or deliver shipments on certain holidays and weekends.
  6. Including the Fridayday after Thanksgiving.

  7. ISSRESCUE.COM reserves the right to upgrade your shipping method to anther carrier at anytime if we feel it will add value to your order (i.e. gets it to you faster at no change to your order invoice). This also includes "Down Grades" in shipping methods. If we ship your order form another location which might be closer to your shipping address we reserve the right to down grade the shipping provided your order will get to you in the same amount of time. 


  8. All shipping times and estimates begin after order processing time needed (usually 1-2 days).


  9. ISSRESCUE.COM ships UPS Ground or USPS Priority Mail to the continental US. For small shipments we will normally ship usps priority as this is (in our experience)normally faster and less expensive. If another method of shipping is needed, please contact us for shipping rates.